How can we help?

Buying a plugin is a one-time payment: that plugin is yours forever, on up to 3 computers. All Access is a monthly or yearly subscription that unlocks every Raèld plugin, including new ones, for as long as you subscribe. Compare them side by side.

As soon as checkout completes you get an email from our store (powered by Lemon Squeezy) with your license key and a download link. The same details appear on the confirmation screen. Installers are also on the download page.

Run the installer, then activate.

Check your spam or promotions folder for an email from Lemon Squeezy. You can also look up every order, download and license key at app.lemonsqueezy.com/my-orders using the email address you paid with.

If that doesn't work, email us and we'll resend it.

Yes. Without a key every Raèld plugin runs in demo mode: everything works, but the sound drops out briefly every 45 seconds. Enter a key at any time to unlock it, with no reinstall.

Lemon Squeezy is the merchant of record: it calculates the right VAT or sales tax for your country at checkout and emails a receipt you can use as an invoice. Business buyers in the EU can enter a VAT number at checkout.

1. Open any Raèld plugin in your DAW. The activation window appears.
2. Paste the license key from your email: a key for a plugin you bought, or your All Access key.
3. Click ACTIVATE.

A plugin key unlocks that plugin on this computer. An All Access key unlocks every Raèld plugin on this computer at once. If the window is closed, click ACTIVATE at the top right of the plugin to open it again.

Only briefly. Plugins you bought re-check their license about once a week when online, and keep working offline for 30 days at a time. With All Access, the plugins check about once a day and keep working offline for up to 7 days at a time. If you've been offline longer, connect once and open a plugin.

Check your internet connection, then any firewall or security software that might block your DAW from going online. Activation needs to reach api.lemonsqueezy.com. Some DAWs run plugins in a separate process (for example Bitwig's plugin sandbox); allow that process too.

Your key is already active on 3 computers. Deactivate one you no longer use (see moving computers), or email us and we'll reset your activations.

Your license key and your computer's name, sent to Lemon Squeezy's license server. No audio, projects or other personal data. Details in the privacy policy.

Open the subscription portal and sign in with the email you subscribed with. There you can update your card, download invoices or cancel.

Manage subscription

You won't be charged again, and you keep All Access until the end of the period you've paid for. After that, the plugins confirm the subscription has ended at their next daily check and, about a week after it ends, go back to demo mode. Your projects aren't touched; they'll play normally again if you resubscribe or buy the plugins.

Plugins you bought are not affected. If you own a plugin and also subscribe, the plugin uses your owned license, so ending the subscription never locks a plugin you bought.

Yes. Activate your All Access key in any Raèld plugin and every Raèld plugin on that computer is unlocked, including ones released later. The key works on up to 3 computers.

Lemon Squeezy retries the payment and emails you. Update your card in the subscription portal. Your plugins keep working for about a week while it's sorted out.

Every key, bought or All Access, works on 3 computers that you own or control, for example a studio PC, a laptop and a backup machine.

1. On the old computer, open the plugin and click LICENSED (or ALL ACCESS) → DEACTIVATE THIS PC.
2. On the new computer, install the plugins and activate with the same key.

Deactivate before you wipe, sell or retire a computer.

No problem. Email us with your order number and we'll free up that activation.

Plugins you buy: if a plugin doesn't work for you, ask for a refund within 14 days of purchase. All Access: you can ask for a refund within 14 days of your first payment; after that, cancel anytime and you won't be charged again.

Email us with your order number and a line on what went wrong; it helps us improve. A refunded key stops working at the plugin's next online check. Refunds go back to your original payment method through Lemon Squeezy and usually appear within 5–10 working days.

Microsoft Defender SmartScreen shows this blue window for programs that haven't been downloaded by many people yet. It's about how new the download is, not a sign that something is wrong with it. To continue:

1. Click More info.
2. Check that the app is the Raèld installer (for example RaeldClip-Setup.exe), then click Run anyway.

Only download installers from this site, the link in your purchase email or your Lemon Squeezy order page.

Some antivirus tools are cautious with new software. Restore the file from quarantine and add an exception for it in C:\Program Files\Common Files\VST3 (for example Raeld Clip.vst3), then rescan plugins in your DAW. Let us know which antivirus it was so we can report the false positive.

Windows 10 or 11, 64-bit, and any VST3 host: Ableton Live, FL Studio, Cubase, Nuendo, Studio One, Reaper, Bitwig, Cakewalk and others.

A little, and your DAW compensates for it automatically. Linear-phase oversampling adds a few milliseconds, and TRUE PEAK adds about 2 ms more for its look-ahead. For tracking or live use, choose Minimum Phase or use Raèld Clip Track, which has zero latency by default.

Not yet. Raèld plugins are VST3 for Windows for now.

Rescan plugins in your DAW and check that it scans C:\Program Files\Common Files\VST3. DAW plugin lists show the names without the accent ("Raeld Clip"), so type "raeld" in the plugin browser to find them. There's no 32-bit or VST2 version.